I have this problem with my DELL LATITUDE D800 laptap/notebook. When I turn it on it shows a black screen which says:
Primary hard disk drive 0 not found
No bootable devices- – strike F1 to retry boot, F2 for setup utility
What should I do?
Help me please.
Thank you!
Categorized | Dell Latitude
What Should I Do When My Dell Latitude D800 Could Not Found Its Primary Hard Disk Drive?
Posted on08 December 2009.
3 Responses to “What Should I Do When My Dell Latitude D800 Could Not Found Its Primary Hard Disk Drive?”
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Hi, It could be your hard drive has failed in which case it will need to be replaced and your system reinstalled (hopefully from a backup if you have one). But, you could try removing the drive and then replacing it in the hope that it is just a poor or loose connection although I wouldn’t recommend that you try this if you are not entirely sure of how to do it.
Press F2 on boot up and change the BIOS settings to detect your hard drive. It is probably thying to detect another device like your DC drive or a previously installed hard drive.
Either your harddrive is faulty or your boot-sector is faulty.
First press F2, and enter the BIOS. Try to locate the harddrive setup and search for the drive. But though this is simple, it’s probably not what’s incorrect.
Try using your original Windows XP cd and boot on this disk, to see if the XP setup utility can repair your installation.
Try using a harddrive diagnostics tool such as seatools for dos.
Unfortunately, the message: Primary hard disk drive 0 not found, normally means that your harddisk is faulty and all your data is lost. It can also be the wires inside your computer, that somehow fell out of their sockets, e.g. the power to the harddisk or SATA/IDE cables. A long shot is that your harddisk controller is faulty, but this is unlikely. (can be checked by putting your harddisk in another computer.)
Hope this helps, it’s a nasty problem…